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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated?

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Yes – Football Compass operates under a valid gambling licence issued by the Malta Gaming Authority (MGA). The licence means the platform must comply with strict fairness, player protection, and anti‑money‑laundering rules. You can verify the current licence status on the MGA website using the licence number shown in the footer.

02

What payment methods can I use to deposit and withdraw funds on Football Compass?

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Football Compass accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer for both deposits and withdrawals. Crypto deposits (BTC, ETH, USDT) are also accepted with no minimum amount. E‑wallet withdrawals are processed within 24 hours, while card and bank transfers take 3‑5 business days.

03

What welcome bonus does Football Compass offer for new users and what are the wagering requirements?

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New users receive a 100 % match bonus up to $200 on their first deposit. The bonus must be turned over 35 times (35×) before any winnings can be withdrawn, and you have 30 days from the day you claim it to meet the requirement. Only the bonus amount counts toward the wagering; your deposit is not included.

04

How does Football Compass handle bets if a World Cup match is postponed or cancelled?

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If a match is postponed and not played within 48 hours of the scheduled start, Football Compass treats the bet as void and refunds the stake to your account. For matches cancelled outright, the stake is returned automatically. In the rare case of a match being abandoned after the market has been settled, Football Compass will review the official competition rules and adjust the result if needed.

05

How do I verify my identity (KYC) on Football Compass?

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After registering, log in and go to ‘Account Settings → Verification’. Upload a clear photo of a government‑issued ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). The team usually reviews documents within 24 hours; once approved you can deposit, bet, and withdraw without limits.

06

What security measures does Football Compass use to protect my personal and financial data?

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Football Compass encrypts all data using 256‑bit TLS (the same standard used by banks) and stores sensitive information in hashed form. Two‑factor authentication (2FA) is available and recommended for all accounts. Regular independent audits and firewall protection further guard against unauthorized access.